The XIX Conference of the Italian Chapter of AIS & The XIV Mediterranean Conference on Information Systems
Acting in the digital society: moving towards a sustainable future

International Workshop on

Innovation development and digital technologies for sustainable healthcare ecosystems

an ancillary event of the ITAIS – MCIS conference

The workshop will take place at the conference venue (ROOM 07 – GISSING) on October 14th, 2022

Workshop Co-chairs

Nabil Georges Badr, Higher Institute for Public Health, Beirut, Lebanon
Sabrina Bonomi, University of E-campus – University of Ostrava (Czech republic)
Stefania De Simone, University of Naples Federico II

Workshop program  

  • 09.00 Registrations
  • 09.15 Welcome and presentation of workshop aim and special issue
  • 09.40 Paper 3: Intangible assets innovation through Health Technology Assessment. The case of the Italian Healthcare Organizations
  • Authors: Zeila Occhipinti, Salvatore Tallarico, Simone Lazzini, Luisa Pellegrini (SDS)
  • 10.05 Paper 4: Open Innovation, Organizational Networks, and Innovation Ecosystems: New Trends for Healthcare
  • Authors: Simona Mormile, Davide de Gennaro & Gabriella Piscopo (SDS)
  • 10.30 Paper 8: Impact of Telemedicine on Home Healthcare: an Empirical Analysis
  • Authors: Anna Maria Melina, Rocco Reina, Walter Vesperi (SB)
  • 10.55 Coffee break
  • 11.20 Paper 5: Virtual healthcare communities of practice: an Italian experience during the Covid-19 pandemic
  • Authors: Rocco Agrifoglio, Briganti P., Concetta Metallo, Luisa Varriale (SB)
  • 11.45 Paper 2 Post-formation venture development in healthcare sector: Roles and contributions of different stakeholders
  • Authors: Nataliya Galan and Ann Svensson (SDS o SB)
  • 12.10 Paper 7: Are ICT innovating doctor-patient relationships in chronic diseases? Two case studies before e during the pandemic.
  • Authors: Stefania De Simone, Gaia Cinotti, Sabrina Bonomi
  • 12.35 Paper 1: The resilience of the regional ecosystems: healthcare-service organizations, public agents and communities in times of Covid-19″
  • Authors: Roberta Troisi, Stefania Desimone, Massimo Franco


The Sustainable Development Goals (SDGs) cover a wide range of environmental, economic and social targets (Esteves et. al, 2021), including universal good health and well-being (n.3), which cuts across all (Nunes et. al. 2016). They encourage partnerships for addressing societal progress towards sustainable prosperity. The CoVid-19 pandemic highlighted the necessity of a collective sense making and innovation, overcoming traditional schemes among the main actors to protect commons, to which health belongs (Dietz et al. 2003, Hess & Ostrom, 2007; Fjeldstad, 2015).

An institutional logics perspective can be useful to provide insight into this process of digital innovation. During a crisis, normal practices, routines and processes are disrupted (Pearson & Clair, 1998). The literature suggests that individuals and organizations facing a crisis are challenged in responding appropriately through readjustments and recovery in their emergent organizing (Williams, Gruber, Sutcliffe, Shepherd, & Zhao, 2017).  Crises pave the ground for rapid innovation, as traditional methods of working are replaced by new ones. Institutional logics typically guide practices, with little time for prolonged thought. To deal with these demands, healthcare institutions must be able to exhibit relevant attributes of adaptability and innovation. (De Simone, 2017; Franco, De Simone, 2011).

An effective Healthcare Service Ecosystem must highlight the concept of well-being co-creation, which entails a dynamic interplay of actors in the face of problems, with their ability to utilize available resource pools and equilibrate them at various system levels. (Wong et al. 2016; Finsterwalder & Kuppelwieser, 2020; Badr et al., 2021).

ICT frameworks can be helpful for several kind of linkages among diverse stakeholders (Kostoska & Kocarev, 2019), addressing SDGs and ensuring the advancement of our society.  Since some of the key actors are more interested in value creation at the societal level than value capture (Santos, 2012), the healthcare service ecosystem can hence strongly generate positive externalities and be sustainable. The application of digital technology is a 21st-century method that is both patient-centered and safeguards patients, physicians, and others. There are numerous advantages to employing telehealth technology, particularly for non-emergency/routine care and services, that do not require direct patient-provider interaction (Mohtar and Badr, 2022). Remote care decreases the utilization of resources in health centers, improves access to care, and reduces the risks of infectious disease transmission from person to person. Aside from keeping patients, health workers safe, and the public safe, it bolsters better access to the care.

Therefore, the link between healthcare information systems research and the sustainable development goals (SDGs) literature could provide the necessary guidelines for healthcare organizations to innovate in the face of pandemics and post-pandemics.

This track welcomes conceptual, theoretical, and empirical papers that discuss the role and relevance of ICT in healthcare ecosystems while promoting their long-term sustainability.

Potential Topics of interest, but not limited to:

  • Use of digital innovations and telemedicine in pandemics and post pandemics;
  • Well-being co-creation about organizational changes due to ICT
  • ICT added to organizational culture for collective sense making in healthcare
  • How do ICT and SDGs be helpful to stimulate healthcare sector to respond to the challenges created by pandemic
  • Communication, leadership and politics in inter-organizational relationships in sustainable healthcare ecosystem
  • Interactions between logics, digital technology and crisis;
  • Institutional logics and digital innovations in healthcare;
  • Innovative technologies and workflows to provide value-based care;
  • Healthcare Information systems;
  • AI and Healthcare Aims (“Quintuple Aim”)
  • Strategies of telehealth in different medical specialties;
  • Knowledge creation and exchange in healthcare context;
  • Patients and health professionals’ satisfaction of the use of digital innovations.
  • e-government in healthcare and sustainability: failures and successes
  • Role of ICT and online community practices in health-care system changes

A special issue of MECOSAN will be created by the better workshop participants’ papers

Journal information:


Special issue: Innovation development and digital technologies for sustainable healthcare ecosystems

Guest Editors:

  • Sabrina Bonomi, University of E-campus – University of Ostrava (Czech Republic)
  • Concetta Lucia Cristofaro, University of E-campus
  • Stefania De Simone, University of Naples Federico II
  • Marzia Ventura, University of Catanzaro “Magna Graecia”
  • Nabil Georges Badr, Higher Institute for Public Health, Beirut, Lebanon


Submission Procedure

Important dates

  • To submit a paper please send an email to
  • First Submission requirements: 6-page paper or 3000 words (references included).
  • Workshop paper submissions: 24 June 2022 14 July 2022
  • Acceptance notification: 25 July 2022 6 August 2022
  • Final paper submission: 26 Aug 2022
  • Final paper notification: 23 Sept 2022

Final Submission requirements: 5000-8000 words (references included).

You can find the editorial guidelines at the following link:

For any further information, you can send a message to


Badr, H. S., & Gardner, L. M. (2021). Limitations of using mobile phone data to model COVID-19 transmission in the USA. The Lancet Infectious Diseases21(5), e113.

De Simone, S. (2017). Isomorphic Pressures and Innovation Trends in Italian Health Care Organizations. International Journal of Business and Management, 12(6), 26-32.

Dietz, T., Ostrom, E., & Stern, P. C. (2003). The struggle to govern the commons. science302(5652), 1907-1912.

Esteves, A. M., Genus, A., Henfrey, T., Penha‐Lopes, G., & East, M. (2021). Sustainable entrepreneurship and the Sustainable Development Goals: Community‐led initiatives, the social solidarity economy and commons ecologies. Business Strategy and the Environment30(3), 1423-1435.

Finsterwalder, J., & Kuppelwieser, V. G. (2020). Intentionality and transformative services: Wellbeing co-creation and spill-over effects. Journal of Retailing and Consumer Services52, 101922.

Franco, M., De Simone, S (2011). Organizzazioni sanitarie: dal design al management. McGraw-Hill, Milano, Italia.

Hess, C., & Ostrom, E. (Eds.). (2007). Understanding knowledge as a commons: From theory to practice (p. 24). Cambridge, MA: MIT press.

Kostoska, O., & Kocarev, L. (2019). A novel ICT framework for sustainable development goals. Sustainability11(7), 1961.

Mohtar, L. and Badr, N. (2022). Telehealth: A Viable Option for Optimizing Health System Performance during COVID-19: Call to Action for Future Pandemics. In Proceedings of the 15th International Joint Conference on Biomedical Engineering Systems and Technologies – Volume 5: HEALTHINF, ISBN 978-989-758-552-4, ISSN 2184-4305, pages 279-288.

Pearson, C. M., & Clair, J. A. (1998). Reframing crisis management. Academy of management review23(1), 59-76.

Santos, F. M. (2012). A positive theory of social entrepreneurship. Journal of business ethics111(3), 335-351.

Williams, T. A., Gruber, D. A., Sutcliffe, K. M., Shepherd, D. A., & Zhao, E. Y. (2017). Organizational response to adversity: Fusing crisis management and resilience research streams. Academy of Management Annals11(2), 733-769.