International Conference on Exploring Service Science 1.7

Submission accepted and presented papers are already published in the Springer Series “Lecture Notes in Business Information Processing“.

The volume LNBIP 279 is already abstracted/indexed in CPCI (ISI) Proceedings, SCOPUS, DBLP, EI, Google Scholar and Springerlink.



Proceedings of previous IESS Conferences are published in Springer Series, Lecture Notes in Business Information Processing:

Proceedings IESS 2016 Springer LNBIP 247 available online

Proceedings IESS 2015 Springer LNBIP 201 available online

Proceedings IESS 2014 Springer LNBIP 169 available online

Proceedings IESS 2013 Springer LNBIP 143 available online

Proceedings IESS 2012 Springer LNBIP 103 available online

Proceedings IESS 2011 Springer LNBIP 82 available online

Proceedings IESS 2010 Springer LNBIP 53 available online

Special Sessions Proposals

Academic groups are kindly invited to propose “Special Sessions” on well-defined research subjects in Service Science. To be effectively held, one Special Session should finally receive 4-6 papers submitted by members of groups of professional interests, communities.

Special Sessions Proposals can be submitted by e-mail at following the template: Special Sessions Proposal Template

Participants can submit papers for the Special Sessions listed below. Authors interested in submitting their paper(s) for a Special Session should upload the manuscript(s) via Easy Chair, selecting the Special session accordingly.

Session Code Title of Special Session IESS1.7 Proposed by
CoSAS Value Co-Creation and Strategic Alliances in the Service Industry Shai Rozenes (IL)
Yuval Cohen (IL)
Sergio Cavalieri (IT)
Paolo Gaiardelli (IT)