itAIS

The itAIS Special Interest Group on OPen business models and SErvice science (OPSE) aims to promote and exchange ideas of academics and researchers on the impact of open and service oriented business models on organizations and information systems management and design. At present, the growing relevance of services in the information society meets the business impact of open business models related to network based ways of outsourcing enabled by technologies such as e.g. crowdsourcing and people services. Both phenomena contribute and are enacted by the huge information growth related to the diffusion of Internet, social networks, new media and Free/Libre Open Source Software.

These factors are a challenge for the information systems research because of the multiple dimensions involved at conceptual and disciplinary level (spanning among others from sociology, economics and organizational science, to computer science and engineering).

The goal of the SIG is also to contribute to the debate on open business models and service science in building and validating theories, models and methods through the organization of workshops, seminars, etc.,

The topics covered in SIG OPES include, but are not limited to, the following

• Service innovation and strategy
• Open innovation in private and public sector
• Free/Libre Open Source Software
• Collective intelligence
• Value models
• Open knowledge and organizational boundaries
• Business requirements modeling
• Service compliance with laws and regulations
• Quality, trust and security of services
• IT service management and governance
• Service design methodologies and patterns

Chairs:

Gianluigi Viscusi, DISCo - Università degli studi di Milano Bicocca

Paolo Spagnoletti, CeRSI - LUISS Guido Carli Roma, Roma

Scientific committee (preliminary list):

Carlo Batini, Università degli studi di Milano Bicocca

Gian Marco Campagnolo, Università di Trento

Alessandro D’Atri, CeRSI-LUISS Guido Carli, Roma

Tommaso Federici, Università della Tuscia, Viterbo

Aurelio Ravarini, CETIC – Università Carlo Cattaneo LIUC

Coming events:

MCIS 2010, September 12-14, Tel-Aviv-Yafo

Track: Free, Libre and Open Source Software in the Mediterranean region

Paolo Spagnoletti, LUISS Guido Carli University, Italy

Ole Hanseth, University of Oslo, Norway

References

Alter, Steven (2008) Service System Fundamentals: Work System, Value Chain, and Life Cycle, IBM Systems Journal, 47(1) pp. 71-85.

Alter, Steven (2008) Service System Innovation,” IFIP (International Federation of Information) Conference on IT and Change in the Service Economy, Toronto, Canada, August 2008.

Chesbrough, Henry, and Spohrer, Jim  (2006). A research manifesto for services science. Commun. ACM, 49(7), 35-40.

Chesbrough, Henry, Vanhaverbeke, Wim and  West, Joel (eds.) Open Innovation: Researching a New Paradigm, Oxford University Press, USA (April 15, 2008)

Chesbrough, Henry, Open Business Models: How to Thrive in the New Innovation Landscape, Harvard Business Press; 1 edition (December 6, 2006)

Kallinikos, Jannis (2006) The consequences of information: institutional implications of technological change. Edward Elgar, Northampton.

McAfee, A. (2009) Enterprise 2.0: New Collaborative Tools for Your Organization's Toughest Challenges, Harvard Business School Press

Niederman, F., A. Davis, M.E. Greiner, D. Wynn and P.T. York., (2006), "Research Agenda for Studying Open Source II: View Through the Lens of Referent Discipline Theories". Communications of the Association for Information Systems, (18)8, pp. 129-150