The itAIS Special Interest Group on OPen business models and SErvice science (OPSE) aims to promote and exchange ideas of academics and researchers on the impact of open and service oriented business models on organizations and information systems management and design. At present, the growing relevance of services in the information society meets the business impact of open business models related to network based ways of outsourcing enabled by technologies such as e.g. crowdsourcing and people services. Both phenomena contribute and are enacted by the huge information growth related to the diffusion of Internet, social networks, new media and Free/Libre Open Source Software.
These factors are a challenge for the information systems research because of the multiple dimensions involved at conceptual and disciplinary level (spanning among others from sociology, economics and organizational science, to computer science and engineering).
The goal of the SIG is also to contribute to the debate on open business models and service science in building and validating theories, models and methods through the organization of workshops, seminars, etc.,
The topics covered in SIG OPES include, but are not limited to, the following
- Service innovation and strategy
- Open innovation in private and public sector
- Free/Libre Open Source Software
- Collective intelligence
- Value models
- Open knowledge and organizational boundaries
- Business requirements modeling
- Service compliance with laws and regulations
- Quality, trust and security of services
- IT service management and governance
- Service design methodologies and patterns
Group Members:
Carlo Batini, Università degli studi di Milano Bicocca
Gian Marco Campagnolo, Università di Trento
Alessandro D’Atri, CeRSI-LUISS Guido Carli, Roma
Tommaso Federici, Università della Tuscia, Viterbo
Aurelio Ravarini, CETIC – Università Carlo Cattaneo LIUC
Paolo Spagnoletti, CeRSI - LUISS Guido Carli Roma, Roma
Gianluigi Viscusi, DISCo - Università degli studi di Milano Bicocca
News:
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Call for Papers
International Journal of E-Services and Mobile Applications (IJESMA)
http://www.igi-global.com/bookstore/titledetails.aspx?titleid=1114&detailstype=callforpapersspecial
Special Issue On: Agile Business and Open Innovation Challenges for Information Systems Design
Guest Editors: Aurelio Ravarini ( Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. ) and Gianluigi Viscusi ( Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. )
The growing relevance of networks in the information society is progressively matching the business impact of open business models, giving life at an emergent organizational form often referred to as agile business.
Within an agile business, new ways of providing services to businesses, such as crowdsourcing and people services, are enabled by technologies available at a low cost and low impact on the existing IT infrastructures. These phenomena addressed with different terms (collective intelligence, social computing, servitization, etc.) contribute and are enacted by the information growth related to the diffusion of Internet, social networks, new media, and Free/Libre Open Source Software. These factors challenge the information systems research because of the multiple dimensions involved at conceptual and disciplinary level (spanning among others from sociology, economics and organizational science, to computer science and engineering).
Objective of the Special Issue:
This special issue encompasses all aspects of business agility and open innovation and promotes the exchange of ideas from academics and researchers on the impact of open and service oriented business models on organizations and information systems management and design. Original research papers, as well as expository and survey papers, are sought. Papers submitted to this special issue should relate in some way to the work of Ralf Koetter. Sample topics include, but are not limited to, the following.
Recommended Topics:
Topics to be discussed in this special issue include (but are not limited to) the following:
- Business requirements modeling
- Collective intelligence
- Free/Libre Open Source Software
- IT service management and governance
- Open innovation in private and public sector
- Open knowledge and organizational boundaries
- Quality, trust and security of services
- Service compliance with laws and regulations
- Service design methodologies and patterns
- Service innovation and strategy
- Service science applications and information systems design
- Value models in service science
Submission Procedure:
Researchers and practitioners are invited to submit papers for this special theme issue on Agile Business and Open Innovation Challenges for Information Systems Design on or before December 15, 2011.
All submissions must be original and may not be under review by another publication. INTERESTED AUTHORS SHOULD CONSULT THE JOURNAL'S GUIDELINES FOR MANUSCRIPT SUBMISSIONS at http://www.igi-global.com/Files/AuthorEditor/guidelinessubmission.pdf
All submitted papers will be reviewed on a double-blind, peer review basis.
Papers must follow APA style for reference citations.
All submissions and inquiries should be directed to the attention of:
Aurelio Ravarini and Gianluigi Viscusi
Guest Editors E-mail: Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo. - Questo indirizzo e-mail è protetto dallo spam bot. Abilita Javascript per vederlo.
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Call for papers: 6th International Workshop on BUSinness/IT ALignment and Interoperability (BUSITAL 2011)
Held in conjunction with CAiSE’2011(http://www.caise2011.com/) 20-24 June 2011, London, UK
The workshop expected contribution is to produce a structured body of knowledge on the existing academic and industrial approaches to business-IT alignment that would help (a) the practitioners to better estimate their needs and, based on these needs, to select their own approach; (b) the researchers to get a better understanding of the problems encountered by practitioners and to improve their methodologies and approaches accordingly.
For more information visit the BUSITAL 2011 web-site (http://siti-server01.siti.disco.unimib.it/busital2011/)
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Information Systems for eGovernment - A Quality-of-Service Perspective
Viscusi, Gianluigi, Mecella, Massimo, Batini, Carlo
1st Edition., 2010, XXI, 275 p., Hardcover
ISBN: 978-3-642-13570-5
The success of public sector investment in eGovernment initiatives strongly depends on effectively exploiting all aspects of ICT systems and infrastructures. The related objectives are hardly reachable without methodological frameworks that provide a holistic perspective and knowledge on the contexts of eGovernment initiatives. Yet public administrators usually have a mix of legal and administrative knowledge, while lacking an information systems background.
With this book, Viscusi, Batini and Mecella provide a comprehensive methodology for service-oriented information systems planning, with special emphasis on eGovernment initiatives. They present the eG4M methodology which structurally supports the development of optimal eGovernment plans, considering technological, organizational, legal, economic and social aspects alike. The approach is focused on two pillars: the quality of the provided services and related processes, and the quality of the data managed in the administrative processes and services.
The book is written for public administrators, decision-makers, practitioners, ICT professionals and graduate students, providing a comprehensive perspective of the challenges, opportunities and decisions related to strategic and operational planning of service-oriented information systems in eGovernment.
References
Alter, Steven (2008) Service System Fundamentals: Work System, Value Chain, and Life Cycle, IBM Systems Journal, 47(1) pp. 71-85.
Alter, Steven (2008) Service System Innovation,” IFIP (International Federation of Information) Conference on IT and Change in the Service Economy, Toronto, Canada, August 2008.
Chesbrough, Henry, and Spohrer, Jim (2006). A research manifesto for services science. Commun. ACM, 49(7), 35-40.
Chesbrough, Henry, Vanhaverbeke, Wim and West, Joel (eds.) Open Innovation: Researching a New Paradigm, Oxford University Press, USA (April 15, 2008)
Chesbrough, Henry, Open Business Models: How to Thrive in the New Innovation Landscape, Harvard Business Press; 1 edition (December 6, 2006)
Kallinikos, Jannis (2006) The consequences of information: institutional implications of technological change. Edward Elgar, Northampton.
McAfee, A. (2009) Enterprise 2.0: New Collaborative Tools for Your Organization's Toughest Challenges, Harvard Business School Press
Niederman, F., A. Davis, M.E. Greiner, D. Wynn and P.T. York., (2006), "Research Agenda for Studying Open Source II: View Through the Lens of Referent Discipline Theories". Communications of the Association for Information Systems, (18)8, pp. 129-150
von Hippel, Eric (2005) Democratizing Innovation, Cambridge, MA: MIT Press
von Hippel, Eric (1994) The Sources of Innovation, Oxford University Press, USA (September 22, 1994)



